Accessibility - SUMMIT One Vanderbilt award winning venue

Accessibility at SUMMIT

We are thrilled to welcome you to SUMMIT One Vanderbilt, where we are committed to providing a best-in-class experience for all guests, and have various accommodations in place for guests with disabilities.

Accessibility Overview

WHEELCHAIRS

Every level of SUMMIT One Vanderbilt is fully wheelchair accessible across all four levels. While guests are encouraged to bring their own wheelchair, a limited number of wheelchairs are available on a first-come, first-served basis.

STROLLERS

Strollers and carriages are welcome at SUMMIT One Vanderbilt. However, they must be foldable or collapsible for entry into elevators.

SIGHT AND SOUND

Given the multisensory nature of the experience, we have audiovisual components on all floors that can be stimulating for some guests. Ear plugs and sunglasses are available upon request.

GUIDED ASSISTANCE

For guests who are visually impaired and wish to request a Sighted Guide, or have a hearing impediment and wish to request an American Sign Language (ASL) interpreter for their visit, please submit a request via the Contact Us web-form at least 3 weeks prior to your date of visit for this accommodation request to be processed. Please select “Accessibility” as the reason for inquiry in the web-form.

Please note that while we will make every effort to accommodate your request, we are unable to guarantee these services at all times.

SERVICE ANIMALS

While we welcome service animals and service animals-in-training, pets and emotional support animals are not permitted on the premises for the safety and well-being of all guests. We advise caution when taking service animals on mirrored or glass floors as some animals react adversely to such spaces. Please ask for a Guest Experience team-member at the welcome desk if you require assistance in finding an alternative route.

QUESTIONS?

Should you have any questions, concerns, or ideas, please contact us.

NEED ASSISTANCE?

If you or someone in your party would like to request special accommodations for your visit, please contact our team at least three weeks prior to your visit.

You can submit a contact form here.

SUMMIT Walkthrough

Sensory Access Maps

With a focus on vision, sound, touch, smell, and other sensory elements, these maps and visitor guidelines will assist those with a variety of sensory preferences and needs in preparing for their visit and navigating the SUMMIT spaces.

SUMMIT offers a variety of different sensory experiences for guests to explore. Consider your own sensory needs and preferences, and use this guide to help you plan and enjoy your visit!

Please hover over the numbered circles in various sensory experiences identified in the maps below for a description of each experience.

Level B1 — Base Level

Floor Overview

Floor Overview

SUMMIT One Vanderbilt Entry Level Overview
SUMMIT Staff

SUMMIT Staff

Water Fountain

Water Fountain

Accessible Elevator

Accessible Elevator

UNEXPECTED SENSORY ELEMENTS

Given the multi-sensory nature of the SUMMIT experience, it is important to remember that some spaces can have unexpected sensory elements that may act as unforeseen triggers for some guests. We recommend caution for guests with known sensitivity to flashing lights and sound.

Celebration can, in rare instances, be a trigger for guests with epilepsy. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt Entry

Small mirrored corridor and first fully-mirrored space for guests to acclimate to infinity mirrors.

Slow, pulsating lights with corresponding sound-scape lead guests down this darkened hallway.

Bright, reflective fast-moving elevator with “whooshing” sound-scape along with sustained, flashing lights that may affect those with photosensitivities. Some guests may experience pressure in their ears during ascent and descent.

More Intense Sensory Routes

These paths show high intensity routes from a sensory perspective. Guests will encounter crowded spaces and experience highly reflective, interactive, and shifting environments.

Celebration can, in rare instances, be a trigger for guests with epilepsy. We recommend caution for guests with known sensitivity to flashing lights and sound.

SUMMIT One Vanderbilt More Intense Sensory Routes

Less Intense Sensory Route

These paths show less intense routes without compromising the SUMMIT experience. Guests who prefer more controlled sensory environments have the option to choose calmer paths, bypassing some of the more intense experiences.

Celebration can, in rare instances, be a trigger for guests with epilepsy. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt Less Intense Sensory Routes

Take the path on the left for a shorter path through your first mirrored room at SUMMIT

Ask a SUMMIT Ambassador for a less-stimulating elevator ride without sound or flashing lights.

Crowding

SUMMIT will be using timed-ticketing with all guests, but crowding will shift across spaces and days and is hard to predict. This map highlights spaces that tend to be less crowded.

SUMMIT One Vanderbilt Entry Level Overview

b1-vision

Celebration can, in rare instances, be a trigger for guests with epilepsy. We recommend caution for guests with known sensitivity to flashing lights and sound.

SUMMIT One Vanderbilt Entry Level Vision
SUMMIT Staff

SUMMIT Staff

Water Fountain

Water Fountain

Accessible Elevator

Accessible Elevator

Brightness

Brightness

Amount of natural or artificial light in the space during the day.

Movement

Movement

Physical or digital objects moving in the space.

Reflectivity

Reflectivity

Amount of reflective surfaces on floors, walls, and/or ceiling.

SUMMIT One Vanderbilt Play Button

Digital Screens

Denotes spaces with many large digital screens.

Sound

SUMMIT One Vanderbilt is an immersive experience, with sound playing a vital role in activating most spaces, starting from the theater near the entrance, all the way through the space.

Celebration can, in rare instances, be a trigger for guests with epilepsy. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt Entry Level Overview

Vanderbilt Transit Corridor is a high-traffic area filled with the sounds of subways, foot-traffic, and station announcements.

Celebration theater shows video with loud audio. Rumbling of video audio can be heard in Welcome Center.

If guests set off security alarm, they will hear a “beep” and check in with the security desk.

Rise: AIR elevator has “whooshing” sound during ascent that can be turned off.

Touch

SUMMIT One Vanderbilt Entry Level Overview
Non-Touchable Objects

Non-Touchable Objects

These are objects in a space that cannot be touched by guests.

Moving Objects

Moving Objects

Physical objects that move in space.

Smells

Due to high-traffic, the SUMMIT space will be cleaned regularly. The smell of cleaning products may be detectable to some visitors.

Tap on a number for more information
SUMMIT One Vanderbilt Entry Level Overview

Light scent will be present in welcome center space and may be discernible to some guests sensitive to smells.

Level OB1 — 91st Floor

Floor Overview

Floor Overview

SUMMIT One Vanderbilt OB1 Level Overview
SUMMIT Staff

SUMMIT Staff

Water Fountain

Water Fountain

Accessible Elevator

Accessible Elevator

Seating

Seating

Women's Restroom

Women's Restroom

Men's Restroom

Men's Restroom

Family Restroom

Family Restroom

Privacy Path

Privacy Path

Smells

Due to high-traffic, the SUMMIT space will be cleaned regularly. The smell of cleaning products may be detectable to some visitors.

SUMMIT One Vanderbilt OB1 Level Overview

Vision

AIR AT NIGHT: “Beacon Mode” is a full-spectrum light show that appears on the window-side columns from sunset to close every day in all mirrored spaces.

SUMMIT One Vanderbilt OB1 Level Vision
Brightness

Brightness

Amount of natural or artificial light in the space during the day.

Reflectivity

Reflectivity

Amount of reflective surfaces on floors, walls, and/or ceiling.

Windows

Windows

Denotes spaces with many large digital screens.

Movement

Movement

Physical or digital objects moving in the space.

UNEXPECTED SENSORY ELEMENTS

Given the multi-sensory nature of the SUMMIT experience, it is important to remember that some spaces can have unexpected sensory elements that may act as unforeseen triggers for some guests. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt OB1 Level Overview

Fully-mirrored, 2-story room. Guests will see their reflections, reflections of others, and guests walking around upper level.

Yayoi Kusama exhibit displayed on the ground. Guests are not allowed to touch the exhibit.

Rush of air when you enter this room filled with floating, reflective balloons that guests can touch. Please be gentle in engaging with the balloons (punching or kicking balloons is not allowed).

Bathrooms have textured walls, windows to the outside, and automatic hand dryers attached to each sink faucet. Walls are all one color by floor: OB1: light blue, OB2: dark blue, OB3: bright orange.

More Intense Sensory Routes

These paths show high intensity routes from the a sensory perspective. Guests will encounter crowded spaces and experience highly reflective, interactive, and shifting environments.

Tap on a number for more information
SUMMIT One Vanderbilt OB1 More Sensory

Move through a hall of light that changes in color based on time of day and weather.

Step inside a 2-story room with mirrored floors, walls, and ceiling. Wall of windows overlook New York City.

Walk through a mirrored room filled with reflective mylar balloons floating all around.

Less Intense Sensory Route

These paths show less intense routes without compromising the SUMMIT experience. Guests who prefer more controlled sensory environments have the option to choose calmer paths, bypassing some of the more intense experiences.

Tap on a number for more information
SUMMIT One Vanderbilt OB1 Less Sensory

Guests can take this route to skip this level/experience.

Grey “privacy paths” provide a less-stimulating route through all mirrored rooms.

Crowding

SUMMIT will be using timed-ticketing with all guests, but crowding will shift across spaces and days and is hard to predict. This map highlights spaces that tend to be less crowded.

SUMMIT One Vanderbilt OB1 Crowding
Less Crowded

Tend to be Less Crowded

Spaces are marked that are likely to be less crowded on any given day.

Sound

SUMMIT One Vanderbilt is an immersive experience, with sound playing a vital role in activating most spaces, starting from the theater near the entrance, all the way through the space.

Tap on a number for more information
SUMMIT One Vanderbilt OB1 Level Overview

Sound of rushing air when you enter with the sounds of mylar balloons bouncing around the room. Popping of balloons is possible.

Touch

SUMMIT One Vanderbilt OB1 Touch
Non-Touchable Objects

Non-Touchable Objects

These are objects in a space that cannot be touched by guets.

Moving Objects

Moving Objects

Physical objects that move in space.

Level OB2 — 92nd Floor

Floor Overview

Floor Overview

SUMMIT One Vanderbilt OB2 Floor Overview
SUMMIT Staff

SUMMIT Staff

Water Fountain

Water Fountain

Accessible Elevator

Accessible Elevator

Seating

Seating

Women's Restroom

Women's Restroom

Men's Restroom

Men's Restroom

Family Restroom

Family Restroom

Privacy Path

Privacy Path

Smells

Due to high-traffic, the SUMMIT space will be cleaned regularly. The smell of cleaning products may be detectable to some visitors.

SUMMIT One Vanderbilt OB2 Floor Overview

Sound

SUMMIT One Vanderbilt is an immersive experience, with sound playing a vital role in activating most spaces, starting from the theater near the entrance, all the way through the space.

SUMMIT One Vanderbilt OB2 Floor Overview

Unexpected Sensory Elements

Given the multi-sensory nature of the SUMMIT experience, it is important to remember that some spaces can have unexpected sensory elements that may act as unforeseen triggers for some guests. Unity can, in rare instances, be a trigger for guests with vertigo. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt OB2 Floor Overview

Bathrooms have textured walls, windows to the outside, and automatic hand dryers attached to each sink faucet. Walls are all one color by floor: OB1: light blue, OB2: dark blue, OB3: bright orange.

More Intense Sensory Route

These paths show high intensity routes from a sensory perspective. Guests will encounter crowded spaces and experience highly reflective, interactive, and shifting environments. Unity can, in rare instances, be a trigger for guests with vertigo. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt OB2 More Sensory

Step out on a windowed skybox with a clear floor looking straight down over 1000 feet to Madison Avenue.

Less Intense Sensory Route

These paths show less intense routes without compromising the SUMMIT experience. Guests who prefer more controlled sensory environments have the option to choose calmer paths, bypassing some of the more intense experiences. Unity can, in rare instances, be a trigger for guests with vertigo.

We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt OB2 Less Sensory

Guests can take this route to skip this level/experience.

Grey “privacy paths” provide a less-stimulating route through all mirrored rooms.

Crowding

SUMMIT will be using timed-ticketing with all guests, but crowding will shift across spaces and days and is hard to predict. This map highlights spaces that tend to be less crowded.

SUMMIT One Vanderbilt OB2 Crowding
Less Crowded

Tend to be Less Crowded

Spaces are marked that are likely to be less crowded on any given day.

Vision

AIR AT NIGHT: “Beacon Mode” is a full-spectrum light show that appears on the window-side columns from sunset to close every day in all mirrored spaces.

Unity can, in rare instances, be a trigger for guests with vertigo. We recommend caution for guests with known sensitivity to flashing lights and sound.

SUMMIT One Vanderbilt OB2 Vision
SUMMIT Staff

SUMMIT Staff

Water Fountain

Water Fountain

Accessible Elevator

Accessible Elevator

Brightness

Brightness

Maximum amount of natural or artificial light in the space during the day.

Reflectivity

Reflectivity

Amount of reflective surfaces on floor, walls, and/or ceiling.

Windows

Windows

Denotes spaces with many large digital screens.

Movement

Movement

Physical or digital objects moving in the space.

SUMMIT One Vanderbilt Play Button

Digital Screen

Denotes spaces with many large digital screens.

Touch

SUMMIT One Vanderbilt OB2 Touch
Non-Touchable Objects

Non-Touchable Objects

These are objects in a space that cannot be touched by guests.

Level OB3 — 93rd Floor

Floor Overview

Floor Overview

SUMMIT One Vanderbilt OB3 Overview
SUMMIT Staff

SUMMIT Staff

Water Fountain

Water Fountain

Accessible Elevator

Accessible Elevator

Seating

Seating

Cafe

Café / Bar / Food Cart

Women's Restroom

Women's Restroom

Men's Restroom

Men's Restroom

Touch

SUMMIT One Vanderbilt OB3 Overview

Vision

A full-spectrum light show runs from sunset to close every day in all mirrored spaces.

SUMMIT One Vanderbilt OB3 Vision
Brightness

Brightness

Amount of natural or artificial light in the space during the day.

Windows

Windows

Denotes spaces with many large digital screens.

Reflectivity

Reflectivity

Amount of reflective surfaces on floors, walls, and/or ceiling.

Movement

Movement

Physical or digital objects moving in the space.

Unexpected Sensory Elements

Given the multi-sensory nature of the SUMMIT experience, it is important to remember that some spaces can have unexpected sensory elements that may act as unforeseen triggers for some guests. We recommend caution for guests with known sensitivity to flashing lights and sound.

Tap on a number for more information
SUMMIT One Vanderbilt OB3 Overview

Bathrooms have textured walls, windows to the outside, and automatic hand dryers attached to each sink faucet. Walls are all one color by floor: OB1: light blue, OB2: dark blue, OB3: bright orange.

More Intense Sensory Route

These paths show high intensity routes from a sensory perspective. Guests will encounter crowded spaces and experience highly reflective, interactive, and shifting environments.

SUMMIT One Vanderbilt OB3 More Intense

Less Intense Sensory Routes

These paths show less intense routes without compromising the SUMMIT experience. Guests who prefer more controlled sensory environments have the option to choose calmer paths, bypassing some of the more intense experiences.

Tap on a number for more information
SUMMIT One Vanderbilt OB3 Less Intense

Guests can take this route to skip this level/experience.

Guests have the option to take a short walk outside briefly through the terrace or avoid the cafe and terrace entirely and travel back down the escalators.

Crowding

SUMMIT will be using timed-ticketing with all guests, but crowding will shift across spaces and days and is hard to predict. This map highlights spaces that tend to be less crowded.

SUMMIT One Vanderbilt OB3 Crowding
Less Crowded

Tend to be Less Crowded

Spaces are marked that are likely to be less crowded on any given day.

Sound

SUMMIT One Vanderbilt is an immersive experience, with sound playing a vital role in activating most spaces, starting from the theater near the entrance, all the way through the space.

Tap on a number for more information
SUMMIT One Vanderbilt OB3 Overview

People eating, talking, and the preparation of serving food and drink throughout the indoor Aprés cafe and outdoor SUMMIT Terrace.

People eating, talking, and the preparation of serving food and drink throughout the indoor Aprés cafe and outdoor SUMMIT Terrace.

Smells

With our café, as well as an outdoor space featuring seasonal plants and foliage, this floor has multiple olfactory touchpoints.

Tap on a number for more information
SUMMIT One Vanderbilt OB3 Overview

The SUMMIT Terrace features an alpine garden with a variety of plants and flowers.

The SUMMIT Terrace features an alpine garden with a variety of plants and flowers.

Food and drink will be served in the Aprés cafe, the Aprés Bar, and at two stationed food carts on the terrace.

Food and drink will be served in the Aprés cafe, the Aprés Bar, and at two stationed food carts on the terrace.

Food and drink will be served in the Aprés cafe, the Aprés Bar, and at two stationed food carts on the terrace.

Food and drink will be served in the Aprés cafe, the Aprés Bar, and at two stationed food carts on the terrace.

Experience Vignettes

These vignettes capture one artist’s interpretation of how a neurodivergent guest might enjoy three of the SUMMIT spaces.

Each piece showcases a triad of images that encourage guests to engage with and immerse themselves in SUMMIT.

Meet Ina Stankovic

Meet Ina Stankovic

Ina (she/her) is an autistic illustrator and the creator of @superspectrumgirl in Instagram. Ina lives in the small European country of Switzerland. She creates illustrations and products based all around the topic of the autism spectrum. If she is not drawing, she is probably spending time with her husband, cooking delicious food, or exploring a new place somewhere in the world.

Web Accessibility

We are dedicated to providing a website that is accessible and navigable for all guests, including those with disabilities.

As part of this commitment, we actively work to assess and increase the accessibility and usability of our website, referencing available standards and guidelines, including the Web Accessibility Initiative as a model, to assist in our efforts.

We aim to incorporate best practices and maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.1 AA), including:

Building our website using standard-compliant HTML and CSS
Structuring website content in a logical manner using informative headings and labels, where relevant, which are usable by guests who use assistive technology and/or screen readers
Providing consistent navigation across our website
Ensuring that images have alternative texts and descriptive links
Incorporating play/pause toggle for motion/animations

Please be aware that WCAG 2.1 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website at all times.

If you encounter any difficulty in viewing, navigating, or accessing areas of the website or have suggestions about improving the usability or accessibility of our website, www.summitov.com, please contact us.