Summit Guest Code of Conduct

We are thrilled to welcome guests from around the world to SUMMIT One Vanderbilt. To ensure that all guests can fully enjoy their experience, we require that you adhere to the following guidelines:

• To best appreciate SUMMIT One Vanderbilt, guests will want to fully experience the mirrored floors, walls and ceilings. All Guests must wear appropriate clothing, including without limitation a shirt and footwear that will not damage mirrored floors (e.g., stiletto heels, steel-toed boots, etc.), and guests who are concerned about unwanted exposure as a result of the mirrored floors and ceilings are responsible for dressing in a manner to avoid such exposure.
• Climbing on any structure in the experience is strictly prohibited.
• Throwing any item over a wall, barrier or off SUMMIT One Vanderbilt, is dangerous and may constitute a felony. Throwing of any item is strictly prohibited and violators may be reported to law enforcement and prosecuted to the full extent of the law.
• Guests are expected to treat one another as well as our teams with respect and courtesy.
• Engaging in disorderly, inappropriate, or boisterous behavior will not be permitted.
• Offensive or threatening language and messaging on apparel will not be permitted.
• Food and beverage must be consumed only within designated areas of the experience. Outside food and beverage will not be permitted.
• Please consume any alcoholic beverages responsibly. Smoking, vaping, or the use of any other substance will not be permitted, either indoors or in outdoor spaces.
• Children under the age of 16 must always be accompanied by an adult throughout the experience.
• While we permit documented service animals and service animals in training, pets and “emotional support” animals are not permitted on the premises for the safety and well-being of all.
• Unauthorized performances, media events, protests, demonstrations, playing of music/video and leafletting will not be permitted.
• Guests are welcome to take photos with a personal, hand-held device; however, please note the prohibited photographic items in our Prohibited Items Policy below as these may not be brought into the SUMMIT One Vanderbilt experience.
• Our teams take guest safety and security very seriously. Guests must follow team member instructions in the case of an emergency.
• For the safety and security of all, guests must comply with our Prohibited Items Policy (as set forth below).

Finally, our teams are here to create a memorable experience for each guest. Please be sure to let us know if you observe any inappropriate conduct so that we may immediately address.